I'm still waiting for my ESV, but I had a demo for a week and agree with your assessment 100%.
- The rear seat is a burden, though less on the ESV due to increased cargo room. It would have been nice if they had done something similar to the SRX.
- Bluetooth was almost a deal-breaker for me. Sounds crazy and I'm fully aware I can get a $20 headset, but I shouldn't have to. I'm not like many here who go the aftermarket route - I prefer factory integration and for nearly $70,000, I'd expect Bluetooth. On the upside, I spoke to my dealer again this past weekend and he said that GM is definitely adding bluetooth this fall and he's under the impression that the hardware was recently put into the production process (so if you order one now, it should have the hardware, as I understand it) and it will later just be a simple software upgrade at your dealer. Let's hope that works out as Onstar, apart from airbag deployment notification - sucks.
- I too would like to change my destination while moving, although, for once, I understand what they're doing here. It's the \"hot McDonald's coffee\" all over again. Someone from the bottom of the gene pool would enter in Uncle Buck's address rolling 85MPH down the highway, crash into the concrete barrier and sue GM for allowing him to be.... stupid.
It is rather disappointing that Cadillac can't take features from the STS, that costs significantly less, such as bluetooth, complete voice recognition, adaptive cruise, telescopic steering with memory profile, etc.
With that said, it's a beautiful vehicle... I look forward to many trips with the wife and kids. I must say, however, I would not have gotten it had it not been for my GM discount, incentives, etc.
Good luck with yours and congrats... hope the issues you have with the vehicle become accepted over time.